Privacy Policy

1. Introduction

Welcome to MyBuyersdata ("we," "our," or "us"). We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our import-export data services.

2. Information We Collect

2.1 Personal Information

We may collect the following personal information:

• Name and contact information (email, phone number, address)
• Company name and business details
• Payment information (processed securely through third-party payment processors)
• Account credentials (username, encrypted password)
• Communication preferences

2.2 Business Information

For our import-export data services, we collect:

• Business registration details
• Import/Export license information
• Industry and product categories of interest
• Trading history and preferences

2.3 Technical Information

We automatically collect:

• IP address and location data
• Browser type and version
• Device information
• Website usage patterns and analytics
• Cookies and similar tracking technologies

3. How We Use Your Information

3.1 Primary Uses

• Service Delivery: Providing import-export data, buyer information, and market intelligence
• Account Management: Creating and managing your account, processing payments
• Customer Support: Responding to inquiries and providing technical support
• Communication: Sending service updates, newsletters, and promotional materials

3.2 Data Analysis and Improvement

• Analyzing usage patterns to improve our services
• Developing new features and data products
• Ensuring website security and preventing fraud
• Complying with legal obligations

4. Data Sources and Processing

4.1 Public Data Sources

Our import-export data is sourced from:

• Publicly available government databases
• Official trade statistics and customs data
• Public business directories and registrations
• Publicly accessible trade publications
• Open data initiatives and government portals

4.2 Data Processing

We process this data to:

• Compile comprehensive trade databases
• Verify and validate information accuracy
• Create market analysis and insights
• Provide buyer and supplier contact information

5. Information Sharing and Disclosure

5.1 We Do Not Sell Personal Information

We do not sell, rent, or trade your personal information to third parties for marketing purposes.

5.2 Limited Sharing

We may share information in the following circumstances:

• Service Providers: With trusted third-party service providers who assist in our operations
• Legal Requirements: When required by law, court order, or government request
• Business Transfers: In connection with a merger, acquisition, or sale of assets
• Protection: To protect our rights, property, or safety, or that of our users

6. Data Security

6.1 Security Measures

We implement robust security measures including:

• SSL/TLS encryption for data transmission
• Secure database storage with encryption
• Regular security audits and updates
• Access controls and authentication systems
• Employee training on data protection

6.2 Data Retention

We retain your information for as long as necessary to:

• Provide our services to you
• Comply with legal obligations
• Resolve disputes and enforce agreements
• Improve our services and operations

7. Your Rights and Choices

7.1 Access and Control

You have the right to:

• Access: Request a copy of your personal information
• Correction: Update or correct inaccurate information
• Deletion: Request deletion of your personal information
• Portability: Receive your data in a portable format
• Opt-out: Unsubscribe from marketing communications

7.2 Cookie Management

You can control cookies through your browser settings. Note that disabling cookies may affect website functionality.

8. International Data Transfers

If we transfer your data outside India, we ensure appropriate safeguards are in place, including:

• Adequacy decisions by relevant authorities
• Standard contractual clauses
• Certification schemes and codes of conduct

9. Children's Privacy

Our services are not intended for individuals under 18 years of age. We do not knowingly collect personal information from children under 18.

10. Compliance with Indian Laws

10.1 Information Technology Act, 2000

We comply with the Information Technology Act, 2000, and the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011.

10.2 Data Protection

We follow the principles of data protection as outlined in Indian privacy laws and emerging data protection regulations.

11. Third-Party Services

11.1 Payment Processors

We use secure third-party payment processors (such as Razorpay) that have their own privacy policies and security measures.

11.2 Analytics and Tracking

We may use third-party analytics services to understand website usage and improve our services.

12. Updates to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by:

• Posting the updated policy on our website
• Sending email notifications to registered users
• Displaying prominent notices on our website

13. Contact Information

If you have any questions about this Privacy Policy or our data practices, please contact us:

14. Grievance Officer

In accordance with the Information Technology Act, 2000, we have appointed a Grievance Officer to address privacy-related concerns: